Financial Protection

Financial Protection

At Kosmar, we understand how important peace of mind is when planning your holiday. That’s why we’ve taken extra steps to ensure your holiday is financially protected. 

ATOL Protected

Peace of Mind: Our holidays that include flights are covered by ATOL (Air Travel Organiser's Licence), a UK protection scheme. This means if anything unexpected happens to our company, you won't lose your money or be stranded abroad. ATOL protection ensures you get a full refund or an alternative holiday, offering you complete peace of mind when booking your trip.

Travel Trust Association

Comprehensive Holiday Coverage: As a member of the Travel Trust Association, we adhere to high financial standards, giving you an added layer of protection for your holiday. This means every aspect of your holiday package, including hotels and transfers, are financially protected. Our TTA membership reflects our commitment to your trust and satisfaction.

Secure Trust Account

Safeguarding Your Payments: We place your payments in a Secure Trust Account. This keeps your money separate from our business funds, ensuring it’s safe and only used for your holiday arrangements. This level of financial security and transparency shows how seriously we take the responsibility of managing your holiday funds.

Frequently Asked Questions

When you book with Kosmar, you’re choosing a secure and enjoyable holiday experience. Your financial protection is our priority, so you can focus on looking forward to an amazing holiday!

What is ATOL protection and how does it secure my package holiday?

ATOL (Air Travel Organiser’s Licence) is a UK scheme that protects your package holiday when it includes flights. If we face financial issues, ATOL ensures you don’t lose the money paid for your package holiday or get stranded abroad. It provides a refund or alternative arrangements, securing your package holiday plans.

Booking your package holiday with a TTA member ensures a higher level of financial protection. It means your entire holiday package, not just flights, is safeguarded against any financial instability of the company, giving you peace of mind when planning your trip.

A Secure Trust Account ensures that the money you pay for your package holiday is deposited safely and directly into our trust account. This protects your holiday from any financial issues the company might face, ensuring your package holiday is secure.

If any part of your ATOL protected package holiday, such as a flight, is cancelled, you may be entitled to either a refund or suitable alternative arrangements. This ensures that you’re not left out of pocket or without holiday plans.

Yes, when you book a package holiday with a TTA member, every aspect of your trip is financially protected. This includes flights, accommodation, and any transfers or car hire included in your package, offering comprehensive protection for your holiday.

In the rare event of our insolvency, funds in the Secure Trust Account for your package holiday are protected. This means that your money is safe and will either be refunded or used to ensure your travel services are provided as planned.

ATOL protection is crucial for flight-inclusive package holidays as it covers your entire trip against the risk of travel company failure. This ensures that package holiday is safe, regardless of any unforeseen circumstances affecting the travel company.